Introduction
Homvio ('Homvio,' 'we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, store, and protect information collected through our website, mobile application, and related services.
Information We Collect
We may collect the following information, and any other information necessary to operate the Homvio platform:
- Account information
- Contact information
- Phone numbers
- Property information
- Messages and uploaded files
- AI prompts
- Device identifiers and IP address
- Browser information
- Cookies and analytics
How We Use Information
We use your information to:
- Provide and improve our services
- Facilitate real estate transactions
- Personalize content
- Connect buyers, sellers, agents and vendors
- Provide AI-powered features
- Respond to support requests
- Detect fraud
- Comply with legal obligations
- Communicate with you
SMS & Communication Consent
By providing your phone number, you consent to receive transactional SMS messages related to your account, appointments, reminders, listings, offers, service updates, and customer support. Marketing messages will only be sent where permitted by law and with any required consent.
Information Sharing
We may share information only with trusted service providers, business partners performing services on our behalf, legal authorities when required, or as part of a merger or acquisition.
Data will not be sold or shared with third parties for marketing or promotional purposes. We do not sell phone numbers. SMS consent and phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.
AI Services
Homvio may use artificial intelligence to generate recommendations, redesign images, estimate renovations, summarize information, and provide insights.
AI-generated content is informational only and should not be considered legal, financial, investment, construction, or professional advice.
Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information. While we strive to protect your data, no method of transmission or storage is completely secure.
Your Rights
Subject to applicable law, you may access, update, correct, or request deletion of your personal information and manage communication preferences.
Cookies
Homvio uses cookies and similar technologies to remember preferences, improve performance, analyze usage, and personalize the experience.
Third-Party Services
Homvio integrates with third-party providers such as MLS/IDX services, mapping providers, AI providers, analytics platforms, payment processors (when applicable), and communication providers. Each provider is governed by its own privacy practices.
Children's Privacy
Homvio is not directed to children under the age of 13.
Changes
We may update this Privacy Policy periodically. Continued use of the platform after updates constitutes acceptance of the revised policy.
Contact
If you have any questions about this Privacy Policy, please reach out to us:
Email: support@homvio.com
Website: https://homvio.com
